Vetstoria

Delivery Cost (mainland UK only )

• Free delivery applies to all items below 0.5kg (look for the FREE DELIVERY icon) but not foods and heavier items (over 0.5kg).
• For these items, please note that the delivery charge is calculated by the combined weight of all items ordered at one time. This can be seen by adding a product to your cart.
• Note that the shipping charge between 0.5kg and 10kg is a flat rate of £8.50. This means that it may be useful to order multiple items at one time in order to maximise your saving.
• For any shipping above 10kg, the charge is 85p per kg.

Delivery Timing

• Products are dispatched between 1 – 7 working days after receipt of order and, when appropriate, receipt of prescription.
• Time to deliver refers to time after dispatch from the Vetstoria warehouse.
• Orders are not dispatched on weekends or public holidays.

Delivery Style

• All items below 3.75kg: Sent by Royal Mail Recorded delivery.
• Signed For, aimed at next working day after dispatch from the Vetstoria warehouse.


• All items above 3.75kg: Sent by Parcel Force 48.
• Parcel Force guarantee 2 days delivery, fully tracked.

Note:

• If a product is out of stock or will take longer than expected to arrive Vetstoria staff will contact you.
• Some exceptions to the above delivery styles and to the above timings may be applied at the discretion of Vetstoria Ltd.

My delivery

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